Voice alerts let merchants confirm transaction amount and status instantly at the point of sale
Yagout Pay Financial Technology S.C., in collaboration with ZamZam Bank S.C., has introduced Soundbox, a voice-based payment confirmation technology designed to improve the digital payment experience for merchants. The launch was announced on November 6, 2026.
The technology allows merchants to confirm the amount and status of digital payments instantly through voice alerts, making payment verification simpler, faster and more accessible. When a customer scans a merchant’s ZamZam Bank merchant QR code and completes a payment, the Soundbox immediately announces the successful transaction and the amount paid.
Yagout Pay says this enables merchants to verify payments directly and reliably at the point of sale. Instead of relying only on payment proof displayed on a customer’s phone, photographing a receipt on the customer’s phone, or repeatedly checking a bank account, merchants receive immediate voice confirmation. This reduces delays and strengthens trust in transactions.
Yagout Pay described Soundbox as a practical solution for streamlining digital payment processes in shops, restaurants, supermarkets, hotels, pharmacies, clinics and other retail businesses. The company added that giving merchants a simple payment confirmation option also helps strengthen an inclusive digital payment system.
Yagout Pay said the technology reinforces the role of technology in expanding digital payment adoption by simplifying merchants’ payment confirmation process, helping reduce payment fraud risk and providing a more reliable digital payment experience. It also said the collaboration with ZamZam Bank demonstrates that working with financial institutions can deliver simple, fast, reliable and accessible digital payment solutions for merchants and customers.
Separately, in September 2026, Nib International Bank launched the “NIB ETHQR Sound Box Platform” in partnership with Yagout Pay, extending voice-activated payment verification to a wider merchant base.
According to the bank, the platform allows merchants to know immediately—by voice—when a customer completes a transaction, helping them conduct daily business reliably, quickly and securely.
Yagout Pay’s integration efforts extend beyond individual bank partnerships. The company has integrated with Kacha Digital Financial Services since its early stages, giving merchants and customers access to a growing digital payment option in Ethiopia.
It has also signed a strategic payment gateway agreement with Safaricom M-PESA, allowing customers and merchants to use M-PESA for digital transactions through Yagout Pay’s online payment system and POS terminals. Earlier, Yagout Pay partnered with EthSwitch, the national payment switch, enabling customers to pay with cards issued by any bank in Ethiopia through Yagout Pay POS terminals.
Yagout Pay said it will continue to enhance its solutions through technological innovation and strategic partnerships. The company said its aim is to improve the digital payment experience, expand accessibility and create visible value in Ethiopia’s digital payment ecosystem.
Yagout Pay Financial Technology S.C. is a licensed Payment System Operator and POS operator providing digital payment solutions for merchants and customers in Ethiopia. The company provides smart POS and payment gateway solutions designed for the Ethiopian market.
